Project Manager, Pharmaceutical Clinical Trials

The Opportunity
Healthcare Communications Group (“HCG”), located in El Segundo, California, is a leading pharmaceutical clinical trials consulting and communications organization. HCG assists global pharmaceutical companies in more efficiently recruiting patients for their FDA-mandated clinical studies. HCG utilizes economic/feasibility analysis as well as innovative television, radio, print and community outreach to drive its global subject enrollment campaigns. Accelerating these clinical trials allows life-changing medications to be approved and available to the public more quickly. HCG has built a history of success by delivering measurable value for its clients and offering a stimulating, performance-based work environment for our Project Management team.

HCG is seeking a Project Manager responsible for the planning and execution of one or more clinical trial recruitment programs: This includes planning and delivering on-time, on-budget, and above-expectation promotional/communications deliverables and engagement outcomes. Equally important is your overall management of the relationship between HCG and the pharmaceutical Sponsor’s study team.

Responsibilities
Responsibilities include, but are not limited to:

• Simultaneously managing complex, cross-departmental communications projects utilizing a variety of media and clinical approaches
• Building and maintaining solid client relationships with multiple clinical team members-- all with differing internal agendas/goals, recruitment program knowledge, and seniority
• Being immediately accountable in solving challenges, problems and errors – whether created client-side or internally.
• Identifying issues and proactively providing recommended solutions for management action in a timely manner
• Identifying, selecting and managing the production of advertising and communications tactics
• Generating and managing project plans, budgets, and timelines to company and client expectations
• Educating clients, as needed, regarding their clinical trial’s challenges and realistic solution processes and expectations
• Measuring program ROI and reporting to client and internal team members

Qualifications
The successful candidate will possess three to five years’ experience managing projects and client relationships in a consulting environment including custom program development and project implementation. Familiarity with direct marketing/advertising terminology and concepts, media planning and placement, call centers, the pharmaceutical development process, clinical research sites and IRBs are a plus.

Requirements

• Clear and concise written and verbal communication with peers, subordinates and executives
• Strong computer skills including Word, Excel, PowerPoint, Access and Outlook
• Persuasiveness, a positive attitude and independence of thought
• Willingness and ability to travel to East Coast (Travel time varies with projects and may include occasional weekends)
• Occasional night and weekend work
• Knowledge of clinical terminology associated with pharmaceutical clinical trials
• CRO experience a plus

Personal Characteristics
The individual should be solution-oriented, able to act independently, and able to proactively communicate with clients, vendors, team members and other stakeholders. Qualified candidates will be skilled in handling challenging customer and vendor circumstances and possess the ability to work under strict deadlines and daily “service-model” pressure. Client management, social skills, attention to detail and consistently providing excellence to clients are imperative.

Education
BA or BS preferred.

The Work Environment
HCG has a unique work environment. We are fast-paced because we are a service organization faced with incredible challenges to meet our clients’ needs. Our continued success and growth are a direct result of our team’s commitment to excellence, innovative thinking and exceptional internal communications in an atmosphere where all team members are valued, supported and respected. Ideas from team members at any level are actively considered by upper management. We value our informal atmosphere where hard work is mixed with warmth and fun. Opportunities for personal and career growth for individuals who have a strong work ethic and are team players are limitless. We offer a competitive salary and benefits package including medical, dental and life insurance, 401K plan, and company paid parking. To apply for this position please email your resume, cover letter and salary history to careers@hcg.com.

HCG is an Equal Opportunity Employer.

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